The federal Omnibus Budget Reconciliation Act (OBRA) of 1987

The federal Omnibus Budget Reconciliation Act (OBRA) of 1987; established regulations for nursing homes receiving federal funding that includes reimbursements from Medicare or Medicaid programs. It was signed by President Ronald Reagan, and it was the first major revision to the federal standards for nursing home care since the creation of both Medicare and Medicaid in 1965. This legislation changed the legal expectations of nursing homes and their care. If nursing homes do not comply with these regulations they cannot receive federal reimbursement. By the OBRA regulations nursing homes are not allowed to have working nurse aides for more than four months unless they are certified. In order to keep working longer than that aides need to go through a training and competency program. The nursing home will be responsible to verify that the aide is registered in their state. Under OBRA a nurse aide registry must consist of aides who have completed a nurse aide training and have successfully passed the competency evaluation program. The registry must make available the full name of the person, the date his/her training were completed and all the information of any improper conduct. If the person has not practiced in two years he/she may be removed from the registry. OBRA requires that all nursing facilities keep all employees up to date in their trainings. Annual education requires a minimum of 12 hours of training that specially address any weaknesses or areas of concerns that the group may be having. If the facility holds mentally ill patients the aid needs to be able to show that they have the proper skills to handle situations involving those mentally ill patients. The states can have their own training and competency program, for a program to be approves it must meet OBRA regulations. Such training must have a minimum of 75 hours of training of which 16 need to be supervise practical training hours. There are specific requirements under OBRA for a training curriculum. Students need to learn proper communication skills and interpersonal skills, they need to learn how to control infections, the appropriate emergency procedures, appropriates safety procedures. They need to learn how to be able to help patients be independent and to respect the patient’s rights. Students need to learn the needed nursing skills, such as how to correctly take vital signs and how to identify abnormal changes in a patient. They need to be able to know the needs needed when working with patients with mental health problems, and how to give care to patients for cognitively mpaired patients. Some requirements under OBRA are: * To provide services that will help promote each resident’s quality of life to the fullest capacity * To maintain the dignity and respect each resident deserves * To develop a care plan for each resident * To conduct an accurate assessment of each resident upon admission to the center and at any required interval in regards to his overall health * To prevent any decline in regards to daily activities, that includes the ability to east, using the toilet, bathing and walking. The staff of the facility must provide daily living activity care when necessary * To prevent any pressure sores from developing, and if a patient has a sore, to provide any necessary treatment and services to promote healing of such sores, prevent infection, and to prevent any new sores from developing. * To provide the right care for those residents that have urinary incontinence and if it’s possible to try and restore bladder function. It includes also the use of urinary catheters when appropriate, according to the regulations to prevent any adverse consequences related to the use of them * To prevent any type of accidents, this includes any falls, accidental poisonings or any incident that may cause injuries to the residents * To maintain proper nutrition for residents and to prevent any unnecessary weight loss * To provide the residents with sufficient fluid intake as to prevent any dehydration * To ensure that the resident feel free from any medication errors * To make sure the center has enough nursing staff to take proper care of all the resident’s needs * To make sure that all the residents have the right to choose activities, schedules, and healthcare need and that everything is maintained as it should be * To provide all medication services that appropriately meet the physical and psychological needs for each and every resident * To maintain an accurate, complete, and easily accessible clinical recor d for every resident OBRA became a law because of all the public growing concern with the very poor quality of care in many nursing homes and due to all the concerted advocacy of advocates, consumers, provider associations, and health care professionals. OBRA changed the care and lives of nursing home residents all across America. Many improvements have improved the care planning of the residents in the nursing home system. References FEderal and MA Long term care laws and regulations. (2008). Retrieved July 1, 2013, from MANHR: http://www.manhr.org/fed_ma_laws_regs.aspx State Operation Manual. (2011, January 7). Retrieved July 1, 2013, from Appendix PP: http://www.cms.gov/Regulations-and-Guidance/Guidance/Manuals/downloads/som107ap_pp_guidelines_ltcf.pdf Hawes C, M. V. (1997, August). The OBRA-87 nursing home regulations and implementation. Retrieved July 1, 2013, from PUB MED.gov: http://www.ncbi.nlm.nih.gov/pubmed/9256852

Outline and Evaluate Infradian Rhythms Including Research Essay

Infradian rhythms are biological rhythms that last for more than 24 hours. They are controlled by the hypothalamus, an endogenous pacemaker which requires input from exogenous zeitgebers so the rhythm can run correctly. An example of an infradian rhythms is the mentstrual cycle. This is controlled by the pituary gland which is an endogenous pacemaker. The pituary gland releases hormones which cause an egg in the ovaries to ripen and produce oestrogen. Whilst it is known to be biological due to its universal nature, there are large individual differences such as the length of time and the age the menstrual cycle begins. Reinberg conducted research into infradian rhythms where a woman spent 3 months in a cave only with dim lighting. Her sleep/wake cycle slightly lengthened whereas her menstrual cycle shortened suggesting that light affects menstrual cycles. However, this is a case study which means it lacks generalisability even more so as there are large individual differences with the menstrual cycle. On the other hand, Russell et al applied female donor’s underarm sweat which has been combined with alcohol to the upper lips of female participants. The menstrual cycles of the participants began to synchronises therefore suggesting that pheromones act as exogenous zeitgebers. Pheromones are biological substances similar to hormones but are secreted into the air and then transmitted to other animals of the same species, or in this case humans, before being absorbed into their bloodstream. However, despite the sample size being small it was a well controlled single blind study meaning that the participants didn’t know what experimental group they were in. McClinock and Stern provided further support for the study when they found pheromones in donor’s sweat affected the recipient’s menstrual cycles, therefore suggesting that exogenous zeitgebers have a regulating effect. It may be the cases the synchronised periods have an evolutionary significance because it allows women that are living together to synchronise pregnancies so they can share child care. However, it has also been found that women working in proximity to men have shorter cycles; an evolutionary advantage which provides more opportunity for pregnancy. Likewise, the purpose of a menstrual cycle is to conserve energy. Therefore it is better to restrict periods of fertility, highlighting the need for endogenous control. On the other hand there are ‘side effects’ of the menstrual cycle such as pre menstrual tension which has been associate with increased aggression. Lewis found that pre menstrual tensions has been cited as a defence in criminal trials. A second infradian rhythm is Seasonal Affective Disorder (SAD). It involves having severe depression in the winter months. Levels of melatonin are higher in winter and may lead to increased depression and sleepiness. However, it has led to a treatment called phototherapy which is being exposed to bright lights for several hours a day in order to reduced the effect of too much serotonin. This in turn, lowers melatonin levels. Hamster research again has provided us with more knowledge of infradian rhythms. Male hamsters have annual rhythms of testosterone secretion based on the amount of light that occurs each day. As the breeding season begins, the days lengthen thus when it ends, they shorten. Rusak and Zucker made lesions in the SCN, the Suprachiasmatic Nucleus, part of the hypothalamus in a hamster which destroyed their annual breeding cycles and led to male hamsters secreting testosterone all year. The 24 hour clock that daily light levels were measured against was destroyed so the seasons couldn’t be determined. Carlson found that if it was less than 12 hours of light for hamsters, it is winter where if it more than 12 hours it is summer, and therefore the breeding season. However, the research was invasive and led to brain damage, meaning it caused harm to the hamster. As it has also been conducted on animals, it cannot be generalised because it lacks population validity despite being informative. Circa-annual rhythms which means they happen once a year are also examples of infradian rhythms. When studying migration, Gwinner kept wild birds in cages exposing them to 12 hours of light and 12 hours of darkness. This lack of external stimuli led to migratory restlessness thus suggesting there is endogenous control. However, it may be triggered by the availability of food, an exogenous cue. As the wild birds were kept in cages, they also experienced harm because they were not in their natural setting either. Pengelly and Fisher conducted research into hibernation. Similar to Gwinner, they controlled squirrels artificially by exposing them to light 12 hours a day followed by 12 hours of darkness, keeping the temperature at 0 degrees. The squirrels hibernated from October to April. However, as the animals were not in their natural habitat, the studies lacked ecological validity because it was artificial. The research findings are positive as they have established the existence of endogenous pacemakers regulated by exogenous zeitgebers. However, to an extent the findings are deterministic because we need exogenous zeitebers to help our endogenous pacemakers as it has been found in studies by Siffre and Aschoff and Weber that without external cues, our biological rhythms are slower than what they need to be. In addition, some of the research is idiographic because they are small samples and or case studies meaning they lack population validity.

HIPAA And How It Effects Nursing Care Essay

In order to explain how the Health Insurance Portability and Accountability Act are affecting nursing care today, the act itself must be defined. HIPAA is one of the most important acts that have been passed to protect patients’ privacy and give them security. HIPAA privacy standards include some of the most restrictive guidelines in regards to accessing identifiable health information and disclosures. The guidelines were set into place to protect the patient from having their information disclosed verbally, written or by electronic transfer (Pozgar, 2012). The Privacy rule is clearly defined as â€Å"HIPAA†, which ensures the privacy and protection of all health information. Before HIPAA many states had their own standards and guidelines for healthcare privacy and practice (ANA, 2014). HIPAA has given us unison and uniformity as a healthcare nation, not just a state. The standards and guidelines protecting the privacy of an individual’s health information were issued by the United States Department of Health and Human Services (HIPAA 101, 2014). The privacy rule, does allow the use of healthcare information to promote the best quality of health care. The rule also protects the confidentiality of the patient. HIPAA also affects the patient’s own access to their medical records. The individual is often asked to sign an authorization request form upon admission. The form consists or should include a description of the information that is going to be used or disclosed to other authorized individuals in a detailed manner. The client should also be given the names of the individual that will have access to their identifiable information. The patient must also be made aware of the fact that he or she has the right to revoke the authorization request at any  time. HIPAA regulations also require that codes be set into place for encoding vital records such as, medical terms and procedure codes (HIPAA 101, 2014). As a nurse working in a hospital setting, I am aware of the requirements to give patients clear, insightful, written information concerning their Patient Rights and the disclosures of their personal information. Patients are asked to sign a permission form giving us permission to share their information with other healthcare workers. The patient’s information is only allowed to be shared with the healthcare providers that have an active role in the client’s care. For example, if a healthcare provider discloses any information about a patient with another person or coworker that has not been authorized by the patient, it is a violation of HIPAA. The Patient’s Bill of Rights was created by the American Hospital Association in 1973. It was developed to ensure that good viable communication occurs between the patient and the healthcare provider. The Bill of Rights entitles the patient to the right to be involved in every decision about his or her plan of care prior to any treatments and throughout the treatment process. If the patient is competent and has no mental incapacities at their own accord they can refuse treatment at any time. All patients are to be informed of all of their diagnoses, treatments, and the consequences of those treatments. The Patient’s Bill of Rights also gives patients the right to be informed about advance directives. (Pozgar, 2012). There are two common types of advance directives, a living will or a dual power of attorney. A living will provides outlines about medical treatments. It will have details about the patient’s wishes or their refusal of a treatment if they become incapacitated. A dual power of attorney for healthcare designates a person or persons appointed by the client to make healthcare decisions if and when the client is unable to. Advance directives are used to provide guidance to nurses and other members of the healthcare team. A copy of the advance directive must be placed in the client’s medical chart. The physician is notified of the advance directive so that his or her written orders do not coincide with the client’s wishes. When disclosing patient information it should be done in a private location away from other staff members and patients. The only time that information about a patient may not be kept confidential. Is when the cases involve abuse or a public health hazard (Hogan, 2012). Violating the HIPAA guidelines and rules  can Intel extensive consequen ces, for the healthcare provider, nurse, and the healthcare facility. The consequences may include termination, suspension, law suits, and huge fines for hospital and employee (ANA, 2014). The most resourceful and reliable information can be given by the client or a family member. In order for the most accurate information to be retrieved there must be trust and respect between the healthcare provider and the patient. Violating HIPAA and its codes could damage or destroy the trust between physicians or nurses and the client. If the patient does not provide the physician or nurse with the concise and accurate information about their past and present health, the outcome could be detrimental for the hospital and the patient. For example, if a patient has to have surgery and the anesthesiologist is using demoral to sedate the client. The client fails to tell the doctor that he or she is allergic to demoral. The patient experiences anaphylactic shock which is a severe allergic reaction that can cut off the airway completely. Recovery for the patient may or may not be feasible. Good communication between the client and the healthcare providers is needed to sustain life and to save lives. Clients need the security that goes along with HIPAA. They need to feel secure in the fact that whatever they tell their healthcare provider is secure and confidential. An incident occurred one day as I was working in the emergency room area. A patient came in suffering from severe chest pains and I was designated to interview the client and retrieve vital information. All of the routine questions were asked and answered. The last and final question that I approached the client with was his current intake of medication preferably Viagra. I remember him giving me this look as if he did not understand the words that had just escaped my mouth. Taking into consideration that his spouse was present and that she may not be aware of his enhancement drug, she was directed to the lounge for coffee. I asked the client once again â€Å"Mr. J have you or are you currently taking Viagra†. He answered â€Å"No I am only 45 I have no need for Viagra†. My nursing instincts kicked in and his aggressive answers and body language made me feel as if he was not being completely honest with me. At that moment I decided to explain my reasoning for this line of questioning and the importance of the situation. I informed Mr. J that he was being administered Nitroglycerin to help with his angina. Angina is chest pain. Nitroglycerin and Viagra when  given together can be a deadly combination because they both contain Nitro which dilates your blood vessels. When combined together these two medications can lower your blood pressure to the point that death may occur. I know what you are thinking what an awful thing to say, but for some patients the truth in a upfront and nondisclosure way works best. Mr. J admitted to using Viagra and precautions were taking to sustain his life. Within 48 hours he was released from the hospital. This scenario was meant to show the importance of patient and healthcare provider information. It is very important that a rapport is made between the client and you. I think that violating HIPAA cripples our chance of building and maintaining a bond with the patients. Another example of a way that HIPAA can be violated is disclosing information to neighbors and friend that have not been authorized. Home Healthcare workers are faced with this dilemma frequently. This scenario refers to a nurse that visits her client twice a week. The client has taken ill and is unable to venture out into her yard to work in her garden. The neighbors become worried because Mrs. X is known for being in her garden daily. One day as the nurse was leaving Mrs. X house she is approached by her neighbor Mrs. B. Mrs. B asked â€Å"how is Mrs. X doing these days?’ The best response by the nurse would be not to disclose any of Mrs. X information although Mrs. B is just being a concerned neighbor. The n urse replied â€Å"disclosing any information about Mrs. X is a violation of HIPAA and for that reason I am not inclined to answer your question†. HIPAA has strict guidelines that we are to follow even when we are out of the hospital setting. .Healthcare workers have always had some sort of privacy guidelines in place to protect the patient’s privacy. Nurses have always and still are front runners when it comes to maintaining HIPAA and its guidelines. The American Nursing Association has a Code of Ethics that contain statements and requirements that instruct nurses to keep patients information private. Hospitals have implemented different strategies and techniques to ensure that HIPAA is not being violated. In the facility where I work there are strict rules and regulations about disclosing patient information over the phone. The Golden Rule is do not do it. The reason behind this rule is because you never really know who is on the other end of the line. Disclosing health information in this manner can certainly be in violation of HIPAA. Almost all of the charting that nurses do is done on a  computerized system. We must sign in and out each time with our assigned user ID and passcode. It is recommended that the password that we choose is difficult to figure out and to change the passcode often. Nurses should never give or share their passcodes with other coworkers. Hospitals are constantly developing ways to increase their security to ensure that a patient’s medical record is deemed private and remain private. Encryption technology and software is a great place to start. Computers and laptops, over the years have disappeared from different hospitals. These computers often contain vital patient records. Encryption will allow the hospitals IT management team to ease the minds of concerned individuals by acknowledging that their information is encrypted and not easily accessible. Some hospitals purchase self-encrypted hard drives because they have been known to provide stronger protection (Fields, 2012). The patient’s chart and any other paperwork that contain their personal infor mation is always place faced down so that it is not viewable by individuals passing by. Another security measure to protect patient privacy is the names on the room door that is no longer permissible. Nurses are required to use two patient identifiers to ensure that the right patient is given the correct medication and before any procedures are done (Hogan, 2012). If a family member or an unknown individual calls the front desk and asks â€Å"is Jim Jones in the hospital and what room is he in†. Nurses are inclined to respond by saying â€Å"we do not have a Jim Jones. I know it sounds like a little white lie to most, but our first priority is always to our patients. Later, that same individual can call back and say can you connect me to Mr. Jim Jones in room 204 and they will be connected. HIPAA has strict guidelines and as healthcare providers we are required to follow at all times. Nurses are on the frontline when it comes to patient care and privacy. Nurses are advocates for their patients and act and speak for them when they are unable to (Pozgar, 2012). Nurses work with patients and their families every hour of every day. Nurses knowledge and understanding of HIPAA is important not only for the patient, but for the facilities that we are working in. To violate HIPAA and its guidelines is to violate our ethics and our patient’s moral beliefs and trust that they have bestowed upon us. HIPAA is more about nurses and other healthcare providers changing the way they think and act in reference to patients’ privacy and security. Some may think that improving  technology and upgrading their computer software is the ultimate game changer. I believe as nurses, we have a duty to self, job, and patient. Nurses must become innovative when it comes to discussing a patient’s personal health information. The facility that you currently work in are probably not willing or able to sound proof every room. Therefore, maybe changing the way we speak or the tone of our voice when discussing sensitive identifiable patient information. It is important to never discuss a client’s health information in a hallway, stairwell, elevator, or outside the facility. When possible try to find a secluded area or room and close the door. These are small and simple adjustments that can make a big impact. Being mindful of the environment that you work in is necessary in order to plan and establish privacy measures for the clients. HIPAA is not in place to define nursing care, but to enhance patient care and trust, to encourage nurses and other healthcare workers to make an effort, to take the initiative, to preserve privacy and integrity of the patients that we serve. Work Cited Fields, Rachel. (2012, November, 9) â€Å"Protecting Patient Data to Protect Your Hospital retrieved February 12, 2014 from http://www.beckershospitalreview.com â€Å"HIPAA: Health Insurance Portability and Accountability Act† (2014) AMA.assn.org. Retrieved February 22, 2014 from http://www.ama.assn.org â€Å"HIPAA: Privacy Rule and Compliance (2014, February, 26) hipaa101.com Retrieved February 12, 2014 from http://www.hipaa101.com Hogan, Maryann. (2012) Comprehensive Review for the NCLEX- RN (2nd Edition pp, 25 & 272-274) Pearson Education Inc. Pozgar, D. George. (2012) Legal Aspects of Healthcare Administration (11th edition pp,282-284 and 336-343) Jones & Bartlett Learning

Analysis of Cadbury Company's environmental changes in last five years Assignment

Analysis of Cadbury Company's environmental changes in last five years - Assignment Example (English Tea Store 2009) John experimented with his mortar and pestle, and was proud to present a range of cocoa and chocolate drinks. His chocolate drinks had sugar in them to enhance the flavor and his precious chocolate products were sold in blocks. When customers purchased these blocks they cut a tiny piece, placed it in a saucepan, added milk or water as they desired and the delicious concoction was ready in a flash. (Cadbury Ltd 2011) The business was prospering very well and both brothers, John and Benjamin, joined together to form the company Cadbury Brothers of Birmingham. They set up an office in London and in 1854 received a Royal Warrant, the first of many, as manufacturers of chocolate and cocoa to Queen Victoria. After running the business successfully for six years, the brothers ended their partnership because John`s health was deteriorating and hence, the responsibility of running the company landed on the shoulders of John`s sons, George and Richard. Both the brother s ran the company very well and expanded the product line. They introduced Cadbury’s Cocoa Essence which marked the beginning of chocolate as it exists in today’s time. Soon, they were able to shift their operations to a larger facility. As the company continued to progress, the brothers appointed Master confectioner, Frederic Kinchelman to share his recipe and production secrets with the Cadbury workers. This resulted in the expansion of the product line as more chocolate delicacies were made available and in 1897 they introduced the first milk chocolate and from then on, after two years they were incorporated as a limited company. Cadbury merged with Schweppes in 1969 to form Cadbury Schweppe and from there on they went on to acquire Sunkist, Canada Dry, Typhoo Tea and more. The manufacture of Cadbury brands was licensed to Hershey. Also, Schweppes Beverages was created. (English Tea Store 2009) In February, Kraft Foods acquired the Cadbury Company, making it the lar gest confectionery company in the world again. From the year 1969 onwards Cadbury`s was known as "Cadbury Schweppes plc" but that was until a demerger took place in May 2008, which resulted in the separation of its global confectionery business from its U.S. beverage unit and was renamed Dr Pepper Snapple Group. Microenvironment: The microenvironment of an organization means the factors or fundaments present in its direct area of operations that has an impact upon its performance and as well as the important decisions made by the organization. These factors are comprised of the company`s: competitors, customers, suppliers, distribution channels and also the general public. (Business Dictionary 2011) Microenvironment of Cadbury: Customers: Every company treasures its customers; similarly, Cadbury`s ensures that its customers are getting delicious and premium quality products which are worth their price. People have faith in the brand name of the company and the company exerts it utmo st effort in maintaining the faith of its customers. Cadbury`s believes that Good business and Good values are directly proportional to one another. Therefore, they are committed to the implementation of their commitments and promises, so that they can value and guard the long history of trust that their consumers have in them. They listen to their consumers and respond to their needs. (Cadbury plc 2011) Roald Dahl, in his book The boy, writes that when he was in school,

Key issues involved in the primary school teaching and learning of Essay

Key issues involved in the primary school teaching and learning of spelling - Essay Example The inevitable global finance, culture, shifts of new information in industry and extreme transport speed has transformed many things. For a century, education has stayed put and met the needs of its society as part of the change. Spelling is a linguistic bit of practice issuing control, authority and conformity with sharp focus. It represents resources used to make meaning. System in spelling seems to be a subject of constraints convention, and yet one creating creativity in children (Torbe 34). Natural learning method is an instructional approach to spelling that arrests spelling development contrary to ineffective methods. Constrains of literacy usually result when there is spelling development is compromised. Acquiring spelling knowledge, for instance reinforces children’s morphemic, phonemic and orthographic knowledge (Phonics 56). Proficient spelling applies invented mnemonics helping to memorize irregular and difficult words such as ARITHMETIC – A Red Indian Thought He Might Eat Treacle In Church); patterns sharing in terms of language (for example, through songs, rhymes, poems and puns); checking of work and drafting and redrafting; a look remembrance write check system for learning individual words; encouraging handwriting, which is fluent, avoiding letter by letter spelling of words, for example, a child spells Keep as k-e-ep, instead of k-ee-p to stress phonic units (Gentry 93). Morphemes as a unit within words help children progress from meaning to structure. Etymology as a strategy advocates the teaching of origins, roots and word structure. Internalizing visual characteristic of words extensively makes one become a good speller in written language. For instance, experience teaches an individual that house is written through this sequence of letters. The high degree and rapid speed that a competent speller

Biochemistry Assessment Assignment Example | Topics and Well Written Essays - 2500 words

Biochemistry Assessment - Assignment Example his increase in boiling point is due to higher number of carbons in butyric acid as compared to acetic acid; number of carbons is one of the criteria on which boiling point depends. Aldehydes and ketones both contain carbonyl group (C=O). When C=O is at the end of carbon chain, and carbon has two single bonds, one with other carbon and one with a hydrogen, then it’s an aldehyde. Vanillin is a phenolic aldehyde which is added to beverages and foods as a flavoring agent. It’s also found in French fries (trans fats). 9.Sucrose and honey are commonly used sweeteners.   Suppose you had a sweet-tasting water solution that contained either honey or sucrose.   How would you chemically determine which sweetener was present? For sucrose, resorchinol (1, 3-benzenediol) can be used to detect for the presence of sucrose in the solution. Resorchinol indicator solution is prepared by adding 0.05 g of reagent-grade resorchinol in 100 ml of HCl solution. 1 ml of freshly prepared indicator solution is mixed with 5 drops of 1 % unknown solution and heated to boiling point. If it turns to cherry red color after a few minutes, it indicates presence of sucrose, if it turns to other colors like yellow or salmon then sucrose is not present. Denaturation of proteins results in disruption and destruction of secondary and tertiary structures. As the process is not that much strong to break peptide bonds, so primary structure (sequence of amino acids) remains intact. However, alpha-helix and beta sheets are disrupted resulting in random shapes. 1. Messenger RNA (mRNA) is responsible for carrying the genetic information which is copied from DNA. This information is copied as a series of three-base code â€Å"words,† which are specific for a particular amino acid. 2. Transfer RNA (tRNA) has an important role of understanding and interpreting the genetic code carried by mRNA. In this regard, each amino acid has a specific type of tRNA. This

A kid who currently doesn't have insurance and is being transported to Research Paper

A kid who currently doesn't have insurance and is being transported to another hospital with asthma and pneumonia - Research Paper Example These include the patient’s health condition, the mode of transport, and distance between the two hospitals, among others (University of Maryland, 2009, p. 47). The type of medical equipment required to transport a patient has an impact on the financial weight of patient transport. The sort of medical equipment needed is dependent on the health condition of the patient. A patient with a condition of heart disease would require adequate systems to be present within the transport vehicle; enabling the staff to deal with any complications that may arise during transport. This translates into a larger financial burden on the patient. In this case the child transported has asthma and pneumonia. Asthma and pneumonia are not as severe and critical as heart disease. However, the equipment required for transportation still consists of expensive devices such as Cardiac monitors, pulse oximeter, oxygen delivery system, and intubation equipment including others (Jaimovich & Vidyasgar, 200 2, p. 236). The distance between the two hospitals is crucial in deciding the means of transport. For small distances; intra city transport, ground vehicles are ideal. For large distances; intercity transport, air transport is preferred.

Kant, Prolegomena to Any Future Metaphysics Research Paper

Kant, Prolegomena to Any Future Metaphysics - Research Paper Example What brings about such illusions in the traditional metaphysics is the predilection of past human understanding of sourcing for the natural, untouched things, that is, to harbor an array of concepts to its perceived conclusion even when the ultimate prize is unachievable by the mere natural senses. Kitcher suggests that an individual’s understanding may reveal that complete things are made up of small parts or pieces, and sensibility may prompt human understanding to arrive at a smaller section of any particular whole item; but only understanding suggests that disintegration into parts has to dawn on something too simple, an item that human beings could never notice by the use of mere senses (547). Future metaphysics therefore will utilize senses data and explore other ways of unearthing the rationale behind what mere senses cannot notice. Technically, reason as the epitome of future metaphysics, may generate concepts of the natural world, such as the concept of the general suitability of adages of action, which do not fall short of providing adequate information with regards to the natural environment, since they do not mention anything relating to the environment, only how it should be. But in its philosophical employment, reason seems to provide vital, deeper insight s into the world that the traditional metaphysics relying solely on human senses or on incompatible perception could not resolve. According to Allais this analysis of traditional metaphysical shortcomings best explains Kants theoretical approach in the text, where he delivers an array of incompatibilities between the nature and extent of sensibility as influenced by reason, on the one hand, and the affectations of limitless understanding, on the other (183). In classical conceptions of the text, Kant argues that all the pretensions of traditional metaphysics were structured along these lines. In this critical text, the philosopher singles out a number of metaphysical

Civil Rights Movement Essay Example | Topics and Well Written Essays - 500 words

Civil Rights Movement - Essay Example As the essay stresses long before Brown, however, and long before Marshall would sit on the Supreme Court, in 1930; Marshall applied to the University of Maryland Law School. Because Marshall was black, his application to the law school was rejected. Marshall was accepted into Howard University’s law school, which was and continues to be one of the finest institutions of higher education serving a student body of mostly African Americans. It’s easy to understand the passion with which Marshall must have pursued his victory in Brown v. Board of Topeka. This paper declares that Brown v. Board opened the door to African Americans seeking admissions into what had traditionally been white schools and colleges. It was a long road, but sweeping changes began taking place throughout the south. Arkansas, in 1957 saw its National Guard force federalized by President Dwight D. Eisenhower in order to prevent the state’s, Governor Orval Faubus, from utilizing the Guard to prevent black students from entering white schools. In 1962, the University of Mississippi was mandated by a federal court to admit its first black student, James Meredith. Meredith, having accumulated credit from another university prior to his admission, graduated from the University of Mississippi the following year. Having delivered the Court’s decision in 1954, Chief Justice Warren read, â€Å"We conclude that, in the field of education, ‘separate but equal’ has no place’.

Write a brief communication describing the link and career skills info Essay

Write a brief communication describing the link and career skills info you learn from it - Essay Example By demonstrating his points via illustrations which exhibit comparative analysis between textual presentation and graphics, Parkinson engages the reader to differentiate the consequence of viewing from the outcome of reading in terms of immediate reaction formed. Learning how visuals work based on Parkinson’s research, I suppose that one career skill a professional worker can obtain from it is the potential to improve technical presentations where images may be organized for ease of understanding and amusement. This enables the presenting individual to express ideas more effectively and gain the opportunity to close deals with certain leads. With less talk and an adequate quantity of colorful yet coherent graphs and figures, prospects become further interested in conferences due to better comprehension of the matters being discussed. Thus, since nonverbal communication occurs particularly appealing and comprehensive, the skilled worker can take advantage of enhancing his performance without much use of language. Instead, one can make the most of demonstrative tools as perceived through personality, attitude, creative ability, or any character trait that appears immediately noticeable to others in the

It is a movie and questions about it Essay Example | Topics and Well Written Essays - 1250 words

It is a movie and questions about it - Essay Example Sam has a developmental disability (mental capacity of a 7-year-old), and he is the father of Lucy. As a single parent, he struggles to give Lucy a happy life after the abandonment by her mother. Her mother was a street woman and disappeared immediately after giving birth. In spite of the single parent and disability problem, Sam has friends with developmental disabilities who are very supportive. His neighbor Annie (Dianne West) also takes care of Lucy when the father is busy at work. As Lucy grows, she learns of her father’s mental disability who other kids describe as a retard. During her birthday, policemen take her away, and her father approaches lawyer Rita Harrison. She agrees to help him by taking the case as pro bono. At the last trial, the opposing counsel convinces Sam that he is not a capable father. Lucy is taken away to reside in a foster home that features Randy Carpenter as her mother. Lucy escapes from the foster home several times at night to her fatherâ€⠄¢s house. As the movie comes to the end, the family takes the girl back to her father and promises to help offer help in raising the kid. The movie prominently features two family members; Sam and Lucy. Sam is the loving father of Lucy. Although he has a disability, he works very hard at Starbucks cafà © to provide for his daughter’s needs. His efforts to have a decent life see him obtain a new job of taking care of dogs. He is a loving man and does everything beyond his abilities to get his daughter back. He has an outgoing personality that has earned him some mentally challenged friends. Besides, Sam is full of determination and does not allow the disability to define his personality. In spite of the disability, he is determined to be the best father to Lucy. Lucy is the only child of Sam. She was born out of Sam’s relationship with Rebecca, a street woman. Just like her father, Lucy is a loving girl and goes against

Outline and evaluate the learning theory of attachment Essay Example for Free

Outline and evaluate the learning theory of attachment Essay The learning theory of attachment focuses of two concepts; operant and classical conditioning. Classical conditioning as an explanation for attachment describes the baby receiving food (and unconditioned stimulus) and producing an unconditioned response (happiness) and the mother feeding the baby will be the neutral stimulus. The baby will then experience the mother giving them food (and therefore happiness) a number of times and then learn to associate the mother (now a conditioned stimulus) with the feeling of happiness (a conditioned response) and thus an attachment will form. Operant conditioning describes attachment as a reinforced response. When a baby gets food its discomfort will become happiness and the baby will associate this feeling with food and therefore food will become the primary reinforcer. The person feeding the baby will also be associated with the happiness and therefore become the secondary reinforcer and an attachment will form. (evaluate) Even though the learning theory of attachment provides an adequate explanation of attachment it is flawed. Research evidence, such as that of Harlows monkey study, opposes the idea of learning theory as an explanation of attachment. Harlows monkey study involved giving a baby monkey the choice of either food or comfort (food was portrayed by a wire monkey with a feeding bottle attached to it and comfort was portrayed by a wire monkey covered in cloth). According to the learning theory of attachment the monkey should have spent most of his time on the food monkey, however the opposite was true the monkey spent the majority of his time on the comfort monkey. This decreases the validity of the learning theory of attachment as an explanation for attachment because the findings of Harlows monkey study opposed what it suggested. However, the monkey study was conducted on monkeys and it could be argued that this is not an accurate representation of human attachment. Humans are a lot more c omplex than animals and so therefore research on animals to study behaviour cannot be applied to human behaviour. Outline and evaluate the learning theory of attachment (12 marks) A GRADE (outline)

Customer Relationship Management Plan for Hotel

Customer Relationship Management Plan for Hotel The Sao Paulo Case ABSTRACT The paper sets out to produce an outline customer relationship plan for a Brazilian hotel which has recently been taken over by a globally branded hotel chain. It begins with a review of selected literature which contains knowledge, techniques and ideas relevant to a customer relationship plan. Terms are defined within this section. The final section contains the action plan, which derives from ideas in the literature review section. 1. Introduction This report will consist of a concise, integrated customer relationship plan for Sao Paulo senior management with the specific aims of: reducing customer switching maintaining stakeholder relations in the service quality value chain Within this plan there will be: an identification of the gaps in Sao Paulo’s current approach to relationship marketing planning a description of internal and external relationships which impact the hotel proposed marketing objectives to help relaunch and reposition the hotel brand suggested developments of the brand an outline service quality management programme an outline CRM system an outline integrated marketing communications programme an outline internal marketing communications programme Input for the plan will be taken from the case material and the literature review which follows in section 2. 2. Literature Review This section will review the literature in a structured way. The first part will draw on lecture notes, text books and journal articles to clarify and explain aspects of: strategic marketing and branding relationship marketing and customer relationship management service quality management The second part will draw on three cases: The Ritz Carlton case Bergstrom Hotels Sao Paulo Hotel 2.1 Strategic Marketing and Branding Piercy defines strategy as simply being about: Being best at doing those things which matter most to customers Building shareholder value by achieving superior customer value Finding new and better ways of doing things to achieve the first two[1] If one accepts this no-nonsense definition it underscores the need for all companies to: Understand who your customers are and what matters to them Know how they perceive your service levels and what you must do to improve your performance Design and implement communication and management processes which make your strategy work In other words you need a plan. The planning process is described in the lecture notes as beginning with a Mission Statement and ending with implementation and measurement control. Before customer relationship objectives (the focus of the action plan below) can be identified and agreed the mission statement needs to be clearly understood as do the dynamics of the current market place. A SWOT analysis and Marketing Audit are effective tools for clarifying the company’s current position in the market, its performance so far and for suggesting possible changes in strategic and tactical moves. In a services business this will lead to the development of a customer relationship plan, which will be underpinned by a detailed understanding of the various internal and external stakeholders with whom one needs to develop and build relationships.[2] 2.2 Relationship Marketing and Customer Relationship Management â€Å"Relationship marketing concerns the shifting from activities of attracting customers to activities concerned with current customers and how to retain them. †¦At its core is the maintenance of relations between a company and its suppliers, channel intermediaries, public and customers.†[3] Focusing on retention is considered to be significantly more profitable than conversion of non-customers. CRM is a system to make relationship marketing work. The US writer, George Day sees CRM as a customer-responsive strategy, which seeks to give companies competitive advantage by: Delivering superior customer value by personalising the interaction between company and customer, Demonstrating trustworthiness Tightening connections with customers Achieving co-ordination of complex capabilities (functions, resources) within the company[4] Park Plaza International uses its new CRM system and global database to: â€Å"promote the hotels as a group, rather than an individually networked system, with targeted promotions and one-to-one marketing†¦.Through company profiling we will be able to identify who the biggest backers of the group are and who should be given special treatment, so that we can target our promotions accordingly†[5] Hwang and Chi[6] ,in their recent empirical study, highlight the fact that service personnel are the most important resource in the service sector and also the primary marketers. By helping to achieve customer satisfaction service personnel upgrade the entire performance of the organisation. The message to management is that they should engage in aggressive internal marketing to achieve and maintain a synergy of staff satisfaction and improved organisational performance. 2.3 Service Quality Management Customers will be loyal to a hotel, or a branded hotel chain, if they are satisfied with the quality and value offered. It is therefore important for service providers to know what influences these customer perceptions. Johnston suggests two approaches to understanding customers’ perceptions and judgements of service quality: The rational approach The incident-based approach[7] The rational approach suggests that customers consciously or unconsciously use a weighted average, so that a high score on one attribute or factor may offset a low score on another, to arrive at an overall evaluation of personal satisfaction. The SERVQUAL approach is based on the work of Parasuraman, Zeithamel and Berry[8] and sets out to measure customers’ perceptions of quality across 5 dimensions: Tangibles: physical facilities, equipment, appearance of personnel Reliability: abilities to perform the promised service dependably and accurately Responsiveness: willingness to help customers and provide prompt service Assurance: knowledge and courtesy of employees and ability to inspire trust and confidence Empathy: caring, individualistic attention provided by firm to customers A third approach suggests that any single incident, delighting or satisfying, could, whatever the weightings given to the other transactions, result in an overall feeling of dissatisfaction or delight. Another writer argues that â€Å"investment of time and money in quality improvement should concentrate on those areas of your business where the effort will have the greatest benefit†[9] Effort should not necessarily be directed to areas where you are worse than the competition if those factors are not so important to customers. 2.4 The Ritz-Carlton Case R-C has a total quality approach to the business. They fix causes not problems, i.e. they think about processes and systems to prevent problems and to ensure continuous quality. They set up a system to understand the real needs of their customers, to ensure delivery of these needs, to make it work continuously and to communicate all this to the market – not just an image-driven approach, but one which was conscious of the â€Å"experience† which customers were seeking. 2.4 Bergstrom Hotels[10] Bergstrom set up a total quality approach and system which was driven by senior management but acted on and supported by teams across the organisation. Vital components of the system are: training of all staff in internal customer relations, culture, process improvement and problem-solving, setting up and development of a data-base based on customer and employee surveys to drive improvement, open lines of communication and regular performance evaluation. Recognising staff contributions to quality of service was a key final element. The case demonstrates that significant quality improvements can be achieved without significant investment and ongoing cost. 2.5 Sao Paulo Case Sao Paulo is a recently refurbished hotel which is operating in a highly competitive market (with much price cutting) and unstable economy. It has recently been taken over by a hotel chain with a global brand name and a reputation for high service quality and the ability to build long-term relationships with stakeholders. It needs now to reposition itself in the Brazilian market such that it is clearly differentiated in stakeholders minds from the competition. Service must be the main differentiator, so an integrated customer relationship plan needs to be developed. 3. Action Plan for Improving Customer Relationships 3.1 Gaps in current approach Sao Paulo needs both to retain the loyalty of its current customer base and to grow via new customer and intermediary relationships. Growth will probably come via extended use of new services (e.g. restaurants and bars) by current customers and attracting new, more focused customer segments. This needs to be spelt out in its overall mission and made explicit with regard to individual stakeholders. 3.2 External and Internal Stakeholders Apart from the different customer segments important external stakeholders are: tour operators, airlines, travel agents and the many web-based hotel discounters. Local SP-based organisations such as the city hall and tourist office may also be influential in the communication of the hotel brand to intermediaries and potential customers. The current relationship-building approach appears to be re-active and now needs to become focused and pro-active. Important internal stakeholders are hotel employees – front-office staff and sales staff – and franchisees in the restaurants and bars. All need to be aligned with the culture of the refurbished and repositioned hotel. 3.3 Relaunching and Repositioning of the Brand The SP hotel is now part of a global chain. Its service level will need to be aligned with the core brand values of GHG and these values will need to be communicated to all stakeholders and acted upon by internal stakeholders if the communicated brand image is to be consistent with delivery on the ground. Proposed marketing objectives are to: grow the current customer base by 20% by increasing spend per customer and by improving retention by 10%; focus on excellent, caring service at a fair price. 3.4 Service-Quality Programme A customer survey should be carried out to establish which service attributes are important to customers. This should be linked to an assessment of the cost of correcting what goes wrong. The survey should be ongoing and reinforced by regular staff interaction with customers so as to identify any areas of dissatisfaction. Overall customer relationship objective will be to: create in the minds of all customers an experience of being cared for by warm, friendly staff who have your best interests at heart and will do all that they can to offer you speedy and professional assistance. This will be translated into specific CR objectives for the different stakeholders, all of whom will need to participate in service quality training programmes: Franchisees: communicate always in your words, dress and body language that you are a member of the SP team. Front-office staff: make the customer feel welcome, respected, valued and at home. Sales staff: communicate, warm, professional, helpful manner at all times, backed up by prompt follow-up. Service standards: FRONT DESK: Always smile at customers Address by name wherever possible Apologise for even slightest delay Never keep customer waiting without apologising Always do what you promise to do Be sensitive to cultural differences Keep desk and hall area clean at all times Always ask if you can be of further assistance – sincerely Never argue with a customer Try always to exceed expectations Service blueprint: Sales staff to CORPORATES (process service mix): Tangibles Dress smartly, speak warmly and professionally, ensure  that all promotional materials are packaged and presented professionally Reliability Be punctual, deliver what you promise Responsiveness Exceed customer expectations with your response times  and look always for creative solutions to difficult problems Assurance Be confident about the hotel and its qualities but radiate  courtesy at all times. Avoid over-familiarity and use of christian names, unless requested to do so Empathy Avoid any remarks/comments about religion, race,  culture. Be particularly sensitive to cultural differences and help people with language difficulties. Never make fun of anyone. Apologise for even the most minor errors Service guarantee for empowering FRONT-LINE STAFF: If a customer arrives after 19.00 and requests a rate  reduction you may offer him/her a room at a rate 20% below normal rate This service quality approach is in line with the realignment of the brand as a warm and caring hotel which offers fair prices. 3.5 CRM System A CRM system needs to be developed for the global chain. It would aim to profile customers both in order to communicate with them more effectively and to ensure that service features are adapted to meet individual requirements where possible. It should be seen as a support for the warm and caring approach, not a replacement. The communications programme would need to be consistent with, and integrated into, the CRM system. 3.6 Internal Marketing Programme Staff are at the heart of hotel service and underpin customer perception of quality. Training programmes must be run to ensure that all staff are aligned with the culture and attitudes of the hotel, are aware of service guidelines and have the requisite skills and knowledge. An appraisal and suggestions system will be introduced to help staff maintain requisite standards. Incentives will be introduced to encourage maintenance of these standards. BIBLIOGRAPHY Books Barwise P. and Meehan S. (2004), Simply Better, Harvard Business School Press Cerasale M. and Stone M.(2004), Business Solutions on Demand, Kogan Page Johnston R. and Clark C. (2001), Service Operations Management, Prentice Hall Piercy N. (2002), Market-led Strategic Change, Butterworth Heinemann Journal Articles Breiter D., Tyink S. and Corey-Tuckwell S. (1995), Bergstrom Hotels; a case study  in quality†, Journal of Contemporary Hospitality Management, Vol.7 No. 6 Brown T. (1997), â€Å"Using norms to improve the interpretation of service quality  measures†, Journal of Services Marketing, Vol.11, No.1, p.80 Day G. (2000), â€Å"Tying in an Asset†, in Understanding CRM, Financial Times  Editorial article, „CRM in Hotelsâ€Å", in Leisure Hospitality Business, September,  2001 Hwang I. and Chi D. (2005), â€Å"Relationships among Internal Marketing, Employee Job  Satisfaction and International Hotel Performance†, International Journal of  Management, Vol.22 No.2 Parasuraman A., Zeithamel V. and Berry L. (1988), â€Å"SERVQUAL: a Multiple Item  Scale for Measuring Consumer Perceptions of Quality†, Journal of Retailing,  Vol.64, No.1 Spring Footnotes [1] Piercy N. (2002), Market-led Strategic Change, p. 273 [2] Lecture Notes – Key Issues from the Marketing Audit to Prioritise Actions in a Relationship Services  Marketing Plan [3] Jobber D. (2004), Principles and Practice of Marketing, McGraw-Hill, p. 117 [4] Day G. (2000), â€Å"Tying in an Asset†, in Understanding CRM, Financial Times [5] Editorial article, „CRM in Hotelsâ€Å", in Leisure Hospitality Business, September, 2001 [6] Hwang I. and Chi D. (2005), â€Å"Relationships among Internal Marketing, Employee Job Satisfaction  and International Hotel Performance†, International Journal of Management, Vol.22 No.2, p.291 [7] Johnston R. And Clark G. (2001), Service Operations Management, Prentice Hall, p. 102 [8] Parasuraman A., Zeithamel V. and Berry L. (1988), â€Å"SERVQUAL: a Multiple Item scale for  Measuring Consumer Perceptions of Quality†, Journal of Retailing, Vol.64, No.1 Spring [9] Brown T. (1997), â€Å"Using norms to improve the interpretation of service quality measures†, Journal of  Services Marketing, Vol.11, No.1, p.80 [10] Breiter D., Tyink S. and Corey-Tuckwell S. (1995), Bergstrom Hotels; a case study in quality†,  Journal of Contemporary Hospitality Management, Vol.7 No. 6

Paul Klee: Art Analysis

Paul Klee: Art Analysis PAUL KLEE Paul Klee, a German national Swiss painter, was born on 18th December 1879 in a place called Mà ¼nchenbuchsee bei Bern in Switzerland.He grew up in a music family and was himself a violinist. After many years, he chooses to study art, not music, and he attended the Munich Academy in 1900. He joined Der Blaue Reiter, an expressionist group that contributed much to the development of art abstract. After World War 1 he taught at the Bauhaus School. In 1931 he began teaching at Dusseldorf Academy. He was a natural draftsman who experimented and researched most of the time in obtaining new color combinations and most of them in natural and shining forms. He mastered color theoryand wrote vastly in his writings. He worked in German Bauhaus School of art, design and architecture, where he used his skills extensively. His paintings reflect his thinking, mood, beliefs and humor. Paul Klee has a very definite style. His pictures are little difficult to classify. He had wide variety of painting styles such as oil paint, watercolor, ink, pastel, and etching. He also used canvas, burlap, muslin, linen, gauze, cardboard, metal foils, fabric, wallpaper, and newsprint. He did not satisfy with the above so he also tried using spray paint, knife application, stamping, glazing, and impasto. He is well associated with feelings of expression, cubism, and futurism etc. He also used mixed media oil with water colors and similar. He used to experiment for long time in developing different color sequences and mixtures. The color textures used by him are very unique. They include highly glaring colors and in contrast very smooth and light color combinations. He created many color combinations and used them in his paintings. The various styles and color combinations used gave him a unique identity. The Golden Fish, Ad Parnassum, and The Death and Fire are discussed below. The Golden Fish: Paul Klee created this masterpiece in 1925. It was painted by using oil and watercolor on paper, which was mounted on cardboard. He had affection towards pets and animals. He also painted Trilling Nightingale, a Migratory Bird and many others. The Golden Fish is a magical fish with flashing gold color and a number of runic signs all over its body. The golden fish hasscarlet color uncommon fins and a pink flower as an eye. He swims imperially with a lot of freedom in the deep and dark blue sea. The great golden fishis very much prominent in dark water with light blue plants everywhere. The painter is very keen to highlight the golden fish, so it was painted with glaring gold color, where others are dull colored. The other fishes are small and are in different colors in order to get the feel of an ocean or sea. It can be inferred from the picture as the golden fish is moving and also the other small fishes in the picture are running away form huge, beautiful golden fish. We may or may not understand its significance, but it draws the mysteriousness of his freedom and his secret world. This quite nobility and brightness are clearly visible through his paintings in common and specifically in the golden fish. The spellbinding color and dramatizing images is very well observed in this painting. Also there might be a strong reason for drawing many pictures of fishes. Reference: PAUL KLEE, THE GOLDENFISH, Page No: 104 Ad Parnassum: It was painted by using oil and casein on canvas in 1932. It is one of the major and most finely worked paintings in divisionist group. He was at his peak of his creative work during the time of Ad Parnassum. Ad Parnassum is a conclusion to the series â€Å"Magic Squares†, created by Klee in 1923. This conclusion came in 1932 that is 9 years after creating magic squares series. Here each element (in the painting) is similar to a theme in a polyphonic arrangement. Klee himself gives the definition of polyphony as, ‘the simultaneity of several independent themes.The golden-yellow morning sun and the divine mountain can be observed. Small dots are now recognizable tiny squares and rectangles. The color combinations used are perfect and are changeable, so anyone who sees can experiencethe transitions of colors. Both the dawn and the noon can be identified in the picture by having a clear look. The white narrow pointed wedge below the mountain and above the temple is noon and the long, sharp, narrow triangle above the sun signifies its dawn. Klee has never showed such phenomenon of time in his earlier paintings, as shown in this. The contours of the mountain and the ruins are very much clear. This shows that he had another picture in mind and tried to show his intentions and ideas of the second one in this picture only. The white narrow pointed wedge seems to be a platform. It can be observed that the light is brighter inside the pyramid rather that outside. Also each artistic element in Ad Parnassum is itself a dilution and distillation of several ideas and own personal experiences. The graphic element illustrates the entrance to Mount Parnassus, i.e. the home of Apollo an d the Muses. This picture brings mosaics, which Klee admired in Venice. Reference: PAUL KLEE, AD PARNASSUM, Page No: 126. Park Of Idols: It was painted by using watercolor on blackened paper in 1939. His creative works in that period were majorly based on angels and demons. When we first hear the name Park of Idols, we get two questions blinking in our minds. They are, what kind of â€Å"idols†, and where are they placed, i.e. what kind of â€Å"park† is it. Three idols and be clearly identified from the picture with distinct colors and shapes. The colors are not exactly decaying but they are pearlescent. The round ball like item in the picture is nothing but sun and the landscape is blue and grey-blue in color according to the painting. Here sun is not meant as a heavenly body but as an idol of worship, along with the idols in greenish yellow and reddish brown color. The black background on which the painting is painted gives us divided feelings. The gaps between the idols where we can find the black background can be paths or they can be nothingness that confers numinous quality upon this picture. As all know everything looks different in black and can be inferred in different ways and depends on ones thinking. The usage of black background is apt because, on any other background their placement would be much less striking. Reference: PAUL KLEE, PARK OF IDOLS, Page No: 150 Online Referencess: http://www.ibiblio.org/wm/paint/auth/klee/ http://www.artchive.com/artchive/K/klee.html http://www.sai.msu.su/wm/paint/auth/klee/ http://www.answers.com/topic/paul-klee

In-Depth Summary of Expectancy Theory Essay example -- BTEC Business M

In-Depth Summary of Expectancy Theory In today’s organization, there is a need for ways in which to effectively motivate employees. Expectancy theory addresses the underlying issues that are associated with the belief that a performance or outcome is attainable. Developed initially by Edward Tolman and Kurt Levin, introduction of the theory into the workplace was not achieved until quite some time later by Victor Vroom (Bradt, 1996). It is his first utilization of the theory that enabled others to develop and recognize the potential the theory played in motivating individuals. This essay will address not only the fundamental mechanics behind expectancy theory, but also how it can be correlated with education, performance appraisals, and leadership roles in the workplace. When an individual is confronted with a task within the workplace they first assess if the effort that is required will produce a successful performance. Underlying issues such as self-esteem, educational background, and duration of the task all can aid in the individual's perception of probability in achievement. If an individual's perception of the task has a high probability of success, then motivation will ensue. Subsequently, if the individual feels there is little chance, then a lack of motivation occurs. From there the individual will attempt to analyze the probability that if this task is achieved, the desired outcome or reward will be acceptable and bestowed. This analysis of probability is labeled performance-to-outcome expectancy (Moorhead & Griffin, 2001). Desired outcomes vary depending on the individual’s needs, wants, and expectations. It is with this knowledge of diverse needs that the manager is able to realize the potential differences in how to best satisf y the employee’s outcome perception. This assessment of importance of the outcome to the individual is its valence. Having discussed the fundamentals involved with expectancy theory, we will know look more closely at how it can further be applied to motivation through education in the workplace. Studies have shown that there is a definite correlation between education and motivation amongst employees. When an individual assess their effort-to-performance probability, factors such as self-esteem and expectations can play a significant role. Lack of basic fundamental skills among individuals who have ... ...nd a feeling of insecurity there is now more then ever a reason for the organization to develop more effective ways to motivate employees. After analyzing just a few of the hybrids associated with expectancy theory, it is clear that employee perceptions and expectations play a vital role in the success and productivity of the organization. The ability of the manger not only to identify, but also to utilize, this information is essential in fostering an environment of willing and highly motivated employees. Through analyzing and offering education, relevant performance appraisals, and leadership an environment of motivation can be achieved. Works Cited: Bradt, J. (1996, March). Pay Employees for Their Contributions. Personnel Journal New Product News Supplement, 7-9. Clinton, M. (1998, Nov). Uncertain Effects: Can Basic Skills Education Improve Motivation. Technical Training, 9(6), 35-37. Isaac, R. & Zerbe, W. (2001, Summer). Leadership and Motivation: The Effective Application of Expectancy Theory. Journal of Managerial Issues, 13(2), 212. Moorhead, G. & Griffin, R. Organizational Behavior: Managing People and Organizations. Boston: Houghton Mifflin Company, 2001.

Irony in Oedipus the King Essay -- Oedipus Rex, Sophocles

Irony in Oedipus Rex Oedipus Rex, by the Greek playwright Sophocles, is, without a doubt, one of the greatest examples of dramatic irony. There are many instances where the audience knows so much more than the main characters, and Sophocles uses irony to point to Oedipus as Laius' murderer as well. Additionally, Oedipus is most definitely a tragic hero-he had a tragic flaw, namely that he was relentless and often rash in his search for the truth about Laius' death and his killer; this ultimately lead to Oedipus' own destruction. He also refuses to compromise or humble himself before others and stubbornly refuses to allow others to express different opinions from their own. Oedipus is so arrogant and self-confident that he challenges the will of the gods (hence, the entire basis of the play). One of the early examples of dramatic irony in the play is during the scene in which Oedipus accuses Creon of plotting against him with Teiresias, an old, blind prophet. Creon is a great friend to Oedipus, and Teiresias, by at first refusing to reveal the murderer is trying to p...

Persuasive Essay on John Proctor from the Crucible Essay

Who is John Proctor? Is he is a hero, a villain, a conqueror? Some may think he is craven, but others may credit him with great fortitude. This brave man was one of many who died for what he believed in. Although many people tried to persuade him to do otherwise, he stood his ground and died an innocent man. John had many reasons for choosing what he did. At first he was going to confess to save his life and be with his family. When Danforth made him sign the paper so he could post it on the Church doors, Proctor lost it. â€Å"It is my name! Because I cannot have another in my life! Because I lie and sign myself to lies! Because I am not worth the dust on the feet of them that hang! How may I live without my name? I have given you my soul; leave me my name!† is something he yelled to the court right after signing the paper. It was his name that they were taking away from him and it was the only one he will ever get. His sons will carry on that name, and if they post his it up for everyone to see, his good name will be ruined. Proctor is looking out for his sons, so they can carry on the family name with good reputation. Proctor had a right to not want his name up on the church doors. He didn’t want everybody seeing that he had confessed that he was a witch. John is supposed to be the guy everyone in the town looks up to. He didn’t want them seeing that he had committed a sin just so he could keep his life. He felt there was no need for them to use him to get other people to follow in his steps and lie. Proctor said to the court, â€Å" You will not use me! I am no Sarah Good or Tituba, I am John Proctor! You will not use me! It is no part of salvation that you should use me!† As a result of all this anger, John rips up the paper he signed. That being the case, John Proctor was hanged for the assumptions of being a witch. I know you all are outraged by the aftermath of all this, but Proctor made the right choice. He was concerned about having his â€Å"confession† made public. He was primarily afraid that his sons would never respect him and would think of him as craven fo r giving into the court. He died for the good of his family, not himself.

Compare contrast essay Essay

Novelist Paul Sheldon has plans to make the difficult transition from writing historical romances featuring heroine Misery Chastain to publishing literary fiction. Annie Wilkes, Sheldon’s number one fan, rescues the author from the scene of a car accident. The former nurse takes care of him in her remote house, but becomes irate when she discovers that the author has killed Misery off in his latest book. Annie keeps Sheldon prisoner while forcing him to write a book that brings Misery back to life. Compare & Contrast Essay â€Å"A Rose for Emily† by: William Faulkner & â€Å"Misery† by: Stephen King I’ve chosen to compare & contrast â€Å"A Rose for Emily† By: William Faulkner with â€Å"Misery† By: Stephen King, Obsessive women, broken ankles, trapped men & Suspenseful endings both of these stories have a lot in common. In Stephen King’s â€Å"Misery† A Famous Novelist named Paul Sheldon is transitioning his writing from Romance to Fiction. While on his way to Colorado from his winter hide away he is in a horrific car accident brought on by the harsh weather conditions. Thankfully the writer’s number one fan and former nurse Annie Wilkes lived nearby and saved Paul from freezing to  death. Annie Wilkes just like Miss Emily Grierson lived isolated and away from the world, though Miss Emily lived in the town & Annie Wilkes didn’t Miss Emily Isolated herself socially by not leaving her home nor opening the door when people of the town came by. Annie However, actually lived in an isolated cabin in the mountains. In â€Å"A Rose for Emily† people of the town feel sorry for her because after losing her father (page: 207 she was sick for a long time), But not long after they began seeing her with a gentle man named Homer Barran. A construction worker who had come into town to pave the sidewalks. After a year of being with Homer the towns folk began saying they would marry even though Homer claimed to like men (page: 209, He was not a marrying man). One evening after  ending their relationship Homer went to see Miss Emily using rat poison she killed him and let everyone believe he left and went on with his life while she hid his remains. Annie Wilkes didn’t kill Paul Sheldon, but took advantage of the fact that he had been put in critical condition due to the car accident she removed him from. For weeks she held him captive until he gave her favorite novel the proper ending it deserved. After noticing his several, sneaky attempts to escape Annie straps Paul to the bed and cripples him by breaking both his ankles with a sledge hammer. Both of these women felt the need to keep these men hidden, trapped, and injured so they may stay with them forever. Miss Emily trapped Homer in death to stay with her since he had no interest in marrying her. In â€Å"Misery† Prior to having his ankles broken Paul finds newspaper clippings of previous victims of Annie where she was never convicted, He then realizes he may be next on her list. Soon after crippling Paul an officer drops by to see if Annie was aware that Novelist Paul Sheldon was missing and they were searching for him. Paul hears the officer and yells for help when Annie hears his screams she kills the officer and Paul is left once more to endure her gruesome punishment. Neither one of the men could predict what was going to happen to them, but Homer didn’t endure being tortured nor was he held captive for weeks. In â€Å"A Rose for Emily† Miss Emily was never caught nor suspected for the  disappearance of Homer. After the death of Miss Emily and after her services the town folk were curious to see  the inside of her home. (page 211, there was one room that no one had seen in forty years, and which would have to be forced). After entering the room they noticed mens toiletries, suits, ties and a pair of shoes even more so they noticed the man in her bed, His well over rotten body lay there in a nightshirt and next to him they could see where Miss Emily would lay beside him every night after his death. Unlike Miss Emily Annie didn’t get away with what she did to Paul, after killing the officer Paul tricks her into buying Champagne and cigars to celebrate the return of Misery, while setting up for their night of celebration Paul lights the re-written novel on fire and throws it. Annie begins to put out the flame when Paul slams his typewriter on the top of her head and shoves pieces of the burned novel pages into her mouth, she then dies of a fractured skull. Sometime after Paul is rescued by police. Both of these stories where great and though they are in different settings the characters shared similar physiological problems and depression. I think if both of these women met and could ever be in the same story there would be gory, suspenseful, torturing of men. I would like to read a book where Stephen King and William Faulkner write a story sharing both their ideas, I think it would be very interesting, thrilling and great to read.

Branches of Philosophy

Branches of Philosophy Professor John Wise American Intercontinental University Thesis This essay project with answer different questions to the six branches of Philosophy. The branches are Metaphysics-is something real? Epistemology-How do we know? Ethics-What is right or wrong? Aesthetics- Is something beautiful? Political- What government is best? And Social- How should we act in in society. Six Branches of Philosophy There are six branches of philosophy. There is Metaphysics, Epistemology, Ethics, Aesthetics, Political, and Social. Each branch asks us all specific types of questions that we ask ourselves each and every day.Some of these questions we ask without even realizing that we have done so. Metaphysics is the first branch of Philosophy in this discussion. This asks the question of what is real. At an early age we are taught that there is a heaven and earth. At different times we ask ourselves is there really a heaven. Based on what we are taught I believe there is a heaven and that there will come a time in our life that we will be in the place created by God called heaven. According to the bible, God created man from the dust of the earth. We live in the physical world and the spiritual world depends on each person’s spiritual belief.I believe each one of us has a soul. I believe the soul stays around loved ones until the day of reckoning. I believe all people have free will but different circumstances determine what happens to us thru fate. The psychological world I believe consists of our mind and the world that we chose to create for ourselves to live in. The Epistemology branch asks us the question of how is anything known. Things that are known are taught to us from our parents and by teachers in school. We are taught different things thru text books and by experience.Thru different experiences we learn how to conduct ourselves around other people and we gain knowledge by studying the different works of scientists and scholars. There are not any limits to human understanding. Each person’s understanding depends on them. Some people understand things differently than others and each person’s limits differ from others. I don’t believe there is a relationship between faith and reason. Faith goes along with ethics and morals. I don’t fully understand what artificial intelligence is. The next branch of philosophy is the Ethics branch.We are taught from an early age the difference of right and wrong. Laws tell us what is or isn’t right and as humans if we break these laws we are punished. To me being a good person means to follow the golden rule â€Å"Do unto others as you would have them do unto you†. I believe that virtue does lead to happiness. If you do what is right by others then others will have the tendency to follow your lead. I believe society affects morality. This all depends on the circumstances in which you live. If you live in an area that has a lot of crime and ha tred then you have the tendency to follow others in that area.If you set high moral standards for yourself then no matter where you live or the types of people you are surrounded with won't affect you. I think that morality is more culture based. Each person has to choose how they apply the morals they are taught at an early age to their adult lives. Each person has different morals that they live by and have to decide how these will be applied. The next branch of philosophy we are going to discuss is the Aesthetics branch. This brings up the question of what is beautiful. In my opinion beauty is in the eye of the beholder and each culture has what they regard as to what is beautiful.Art depicts the creator’s feelings or ideas as to what they believe beauty is. Art can be successful and valuable to the creator and also to the person that enjoys different art forms. To one person a piece of art might have beauty to it and to another person it might be just horrendous. So there fore beauty in art may or may not matter to all people. The next topic is the political branch of philosophy. I believe the best type of government is the democratic government. This form of government, people do have a small voice in different matters.I think the government should have limited power and that the government should listen to the common people as to what the needs of the population are. I believe that if the common person had the ability to be more involved in the government of today then the needs of the common person would be made possible thru a vast majority voice. The last branch of discussion is the Social branch. I believe this branch is determined thru the ethics branch of philosophy. People shouldn’t have to give up rights just to live in a specific society. We should be able to live our lives the way we now and by the morals and ethics we have built for ourselves.I think some people act according to the surroundings they are in at different times. Wit h many different cultures of society today, I believe there is a large language barrier. With all the different cultures communications has become a big issue. Each culture believes that their language should be the language spoken. I believe that there needs to be one universal language spoken and then different societies of people wouldn’t feel as if they were being mistreated or neglected.Reference: Baird, F. E. , ;amp; Kaufmann, W. E. (2000). Ancient philosophy. Upper Saddle River, NJ: Prentice Hall. M. U. S. E. My Unique Student Expeience

Analysis of a Poem Essay

Andrew Marvell’s poem To His Coy Mistress gives the reader a chance to delve into the mind of the narrator as he tells of his love for his mistress. This seems to be a simple enough theme, and indeed poets have been sounding out their barbaric yawps for quite some time over this issue of love, but what is so intriguing and memorable about Marvell’s take on love is how romantic it is (romantic in the romance way and not in the Romantic time period of poetry). He gives more of a narrative account of his love instead of the more fantastical accounts which accompany any number of Poe’s poems to his ‘lost Lenore’ or even of a less stable vision of beauty that Rimbaud portends to in his Barbarian poem. Marvell’s take on romance and love is a very elegant poem; in this essay Marvell’s elegant style and the way in which he sets the scene with concrete and realistic details will be given strict attention along with the metaphor and use of allusion. To begin with, Marvell introduces the reader to the subject of the poem even before the poem is begun. He applies the adjective ‘coy’ to his mistress which is a word full of connotations. With this word in mind in describing his mistress the reader is left to wonder why the woman is coy, or what makes her or causes her to be this way. Already the reader’s mind is a race toward an explanation of the woman. Thus, Marvell has succeeded in creating an air of mystery around the object of his affection and thereby placing an enigmatic tone to the poem even before one has read the first line. In typical romance fashion Marvell begins his poem with turn of the line which expresses things that are not but if they were he states what he and his love would do, Had we but world enough, and time, This coyness, lady, were no crime. (Marvell line 1-2). The word coy derives in part from the word coquettish which is a French word used to describe gaining the affections of the opposite sex for personal gratification. Thus, it would seem that Marvell is painting out the object of his desire to be a woman who has a lot of vanity and wishes to conquer his heart. Thus, the poem sets itself up to connotative notions of hedonism. This is states because the woman wants the older man’s affections for no other reason except to have them: She does not desire his affections for love or money or any personal gain except for her own vanity. Thus, the lines stating if they â€Å"had†¦but world enough† (Marvell line 1) then her coyness would be more highly permitted and not a ‘crime’. Perhaps Marvell included this bit about ‘crime’ because typically prostitutes are the ones who use coquettish techniques to acquire the attention of potential clients and thus the woman’s coyness is associated with sexual hedonism. Whatever the cause of the coyness (employment of pure ego) it is clear that the narrator does not mind the attention. Although, another take on this notion of being coy could have more to do with the time period in which Marvell wrote the poem (1650)– during which a woman was typically shy and not forward while in male company and therefore this brave act of ‘flirting’ caught the poet off guard. Continuing on with the narrative part of the story, Marvell further suggests in his poem what he and the young woman would venture out into their world and do: We would sit down, and think which way To walk, and pass our long love’s day. Thou by the Indian Ganges’ side Should’st rubies find: I by the tide (Marvell lines 3-6). Here Marvell gives a glimpse of his homeland’s exploration into the world and names exotic location by which these two could walk (or love by). Mainly, exploration was done in the East and this exotic atmosphere perhaps pairs well with how brazenly the mistress is flirting with the narrator. Thus, Marvell is coupling the woman with the landscape by which he thinks she could better flourish- a place where being coy is not considered a crime. Thereby does Marvell transport this moment into a more exotic locale which further supports the idea that the poet is a romantic in the sense of wooing. To further illustrate Marvell’s romantic nature he states, Love you ten years before the flood And you should, if you please, refuse Till the conversion of the Jews (Marvell lines 8-10). This again refers to having a world of there own in which apparently time and space do not exist in any rational form or according to physical laws of nature which would allow Marvell to have loved this woman since Noah’s fated flood (again, support for the romance of the poem). The last line of this part makes reference to the Jews – a reference which alludes to the manner in which Marvell would love this mistress. That is to say that he would love her in the same strict fashion that the Jews never converted to Christianity despite the Inquisition which was a time period that at the writing of this poem had ended a hundred or years earlier but a memory that was still fervently in the minds of the people of Europe. Marvell connotes many religious themes in this poem that help to show his knowledge of religion which further creates an atmosphere to the poem (perhaps Marvell is even stating that he will love this woman in a platonic fashion or nonsexual way until they are married as the Bible suggests should happen between man and wife). This idea of physical love and abstinence from sex until marriage carries further into the poem as Marvell states, My vegetable love should grow Vaster than empires, and more slow; (Marvell lines 11-12) This concept of vegetable love means that Marvell will love this woman for her self instead of for her sex. This is derived from the fact that Marvell suggests a vegetable love rather than a fruit love – fruits have a long association with sex and sexual passions and because Marvell chose to not allude to fruit but to vegetable (meaning vegetative perhaps and therefore dormant, or rather, latent sexual activity or sex after marriage) in order to support his proclamation of saving sex for marriage. Also, vegetables are a deep root plant which further illustrates Marvell desires to love this woman with a deep love not a purely fleshy love. If then Marvell is looking for a more lasting relationship with this woman it is no wonder that in lines 13 through 18 he expresses such a love through ages. Although the reader has already been exposed to the type of ageless love Marvell silently promises this woman with the flood (an antiquarian allusion) he further tells of an ageless bond between himself and this woman as well as the magnitude of this love with the following lines, An hundred years should go to praise Thine eyes, and on they forehead gaze Two hundred to adore each breast, But thirty thousand to the rest; An age at least to every part, And the last age should show your heart (Marvell lines 13-18). In these lines also, Marvell seems to telling of his hopes for this union. He desires a woman who has a true heart and therefore is not only interested in sex. He wants a beloved who will stay by him in old age as well as in their youth. Marvell seems to be placing a lot of emphasis on carnal pleasure versus what he perceives to be a more pure form of love. Albeit both will exist in his relationship with this woman should they get married, what Marvell truly wants out of this relationship is a lasting companion. His many allusions to time seem to fit with this theory fairly well considering he mentioned loving her until the apocalypse (it is said that the Jews will not convert to Christianity until the end of the world which is when Marvell professed he would love this woman). However, it seems that Marvell has a change of heart toward the last lines of the poem when he seemingly begs the girl for sexual gratification. Thus, the poem itself presents a timeframe of the poet’s thoughts leading from love to sex and back again. It seems that while Marvell desires a chaste union he also requires a more carnal pleasure right away. There may be something rather male delivered in the lines â€Å"Time’s winged chariot hurrying near† (Marvell line 25) which speaks to not wanting to waste any more time being strangers but to gain union together. Thus, despite the poem’s romantic notions the poet’s theme remains clear – pleasure and passion and love. Works Cited Cullen, Patrick. Imitation and Metamorphosis: The Golden-Age Eclogue in Spenser, Milton, and Marvell. PMLA Vol. 84, NO. 6 (Oct. 1969) 1559-1570. Hogan, Patrick G. Marvell’s ‘Vegetable Love’. Studies in Philology, Vol. 60, No. 1 (Jan. 1963) 1-11. Hyman, Lawrence W. Politics and Poetry in Andrew Marvell. PMLA, Vol. 73, No. 5 Part 1. (Dec. 1958) 475-479. Legouis, Pierre. Andrew Marvell: Further Biographical Points. The Modern Language Review. Vol. 18, No. 4 (Oct. 1923), 416-426. Summers, Joseph H. Marvell’s ‘Nature’. EHL. Vol. 20, No. 2 (June 1953) 121-135. Tolliver, Harold. The Critical Reprocessing of Andrew Marvell. ELH, vol. 47, no. 1 (Spring 1980) 180-203.

On literature review made by authors Essay

The authors asserted to have found a framework for the examination of customer-focused culture via the literature review made. It may be noted that the study included only a survey of 32 potential best organizations as identified by the reseachers and they may not necessarily represent the broader characteristics of other organizations in New Zealand and even in the world. They have indeed accepted a limitation of their study that benefits would have been gained if the study has extended to a larger international group. The limitation of the samples use is material into the validity of the survey on whether they represent the real value of customer focus culture to the organizations. In discussing the background of the study, Bartley, et al (2007) cited the the strong link between an organization’s culture and its performance which they claimed to have been widely recognised by practitioners where they cited the work of Basch (2002) and academics where they cited the work of Kotter and Heskett (1992). If organizations desire to have enduring relationship and loyal customers, they must be equipped with an effective customer-focused culture which will make it easier for these companies to have successful product and service delivery. To support their statements they cited the works of Macaukay Clark (1998) and Martin (1992). For the authors customer-focused culture was almost as good as survival in the long-term. These findings from literature review prompted the authors and the the 18 organization-members of the NZBC to asks for the componets and charateristics of a good customer-focused culture. For which reason, NZBC was formed by the Massey University’s Centre for Organizational Excellence Research (COER) in partnership witht the New Zealand Business Excellence Foundation to achieve the ambitious vision of becoming world-class performers of its members and to adopt excellent business practices within New Zealand. To measure the improvements by club members, they have agreed on a criteria for excellent performance on annual basis. See Figure 1 of their report and is made part of Appendix 1 of this paper. It appears that their agreement on criteria of performance excellence was just not a result of a tests or even a previous study. By merely agreeing and not conducting any test which are the factors there is basis the criteria may be just based on opinions. The results of their literature review resulted to their having identified six characteristics of organizations having performance of good to best practices. Bartley, B. et al. (2007) made use of same six characteristics as an analytical framework. They found the importance of leadership and used the works of Brooks, 1997; Whitely, 1991, Galreath and Rogers, 1999 which found that customers drive organizational direction and actions, to support the characteristic. They also included listening as characteristic where the views of customers are actively sought to have ease of contact/conduct of business where they cited the works of Scheuing (1999) and Plymie (1991). Bartley, B. et al (2007) also included analysis and understanding using the works of Brooks (1997) and Wikstrom (1996) which found that need to understand customer expectations. Further included is integration and deployment where the authors cited the work of Martin (1992) which could the need to act upon customers’ expectations. Still include is is people after citing the work of Kennedy, et al, (2002) which determined that customer-focused culture is understood and integrated in the whole the organization. They also included the need to review and improve where they cite the work of Alam and Perry (2002). The fact their literature review is supported by published works of other researchers on the basis of being mainly taken from academic journals and other published works, will lends some degree of validity of the summary of characteristics made as part of their analytical framework.

Developing leadership Essay Example | Topics and Well Written Essays - 1500 words

Developing leadership - Essay Example With the field of information technology changing rapidly, it is going to necessitate organizations to increase their reliance in technology in the future. This can be done through strategy although it is clear that the changing technologies shall compel organizations to change. Organizations have to invest in cutting edge technology for them to remain relevant. Organizational analysts have been using their domain knowledge to develop business models (Hesselbein & Goldsmith 2009). These models are made up of individual, departmental tasks. With growing information technology, architects shall be forced to assemble services and use workflow to automate executions at a faster rate in the coming years. The current trends show that resultant businesses in organizations shall be automated to a large extent. All the organizational employees and workers shall be compelled to use common vocabulary to collaborate and describe most of the organizational processes due to the impact of the comin g technologies. Forecast shows that it shall be a vital requirement for organizational workers to have more than the basic information technology skills (Yadav & Prabhu 2007). Going by the current trend, it shall be decisive for employees to have professional information technology skills in their own organizational portfolios (Rasmus & Salkowitz 2009). The chief executive offices have to use specialized software, which is customized, for the organization and equipped to monitor all the processes in the organizations. Information technology experts shall have to dwell much on developing software and hardware that can deliver (Prasad 2010). They shall also be involved in monitoring various aspects of the functionality of their product once it is deployed. The information technology firms shall be interested in improving these installations (Rasmus & Salkowitz 2009). Organizational processes shall need software and expertise for future survival. This shall constitute the concept of organizational proc esses management. Future corporate leaders: The leadership of organizations shall have to build on top of information technology basics. The future challenge of organizational leaders is to acknowledge that organizations will be run through linking individual, business tasks to develop a valuable product (Hesselbein & Goldsmith 2009). This will not necessarily take thousands of employees. It is likely that some future organizations shall outsource professional information technology services to improve quality and speed. Outsourcing is not a new concept in running of organizations (Buchen 2011). However, the need for specialized information technology skills to give multinationals a competitive advantage is set to rise. A telling example is sum sang group of companies. In South Korea, the elderly are adored according to corporate culture. However, the outgoing chief executive officer of Samsung group of companies has recommended a young successor. In a statement, he thought that, fo r the company to remain competitive in the dynamic market, it has to give room to leaders who are able to understand technology. Indeed age and gender prejudice has been associated with organizational leadership for decades (Chandna & Krishnan 2009). The youths have been kept out of leadership until the rise of the technological phenomenon. Organizations in the future shall have to depend on information techn